Shipping, returns & FAQ

Every coral is packed by hand using methods refined over 40+ years of reefing — insulated boxes, heat or cold packs as the weather requires, and individually bagged frags.

Live coral ships early in the week by overnight service so it never sits in a carrier facility over a weekend. Parts & tools ship separately by standard ground service.

If extreme heat or cold is forecast along the route we may hold your order until conditions are safe and will let you know by email.

Because coral is a live animal, all coral sales are final once delivered. If something arrives in poor condition, email us a photo of the unopened bag within two hours of delivery and we'll make it right.

Unused parts can be returned within 30 days of delivery for a refund of the item price. Digital files (STL / STEP) are non-refundable once downloaded.

Frags are measured across their longest point and offered in ½″, ¾″ and 1″ sizes. Larger frags cost more but grow out faster.

Yes — book a VIP appointment and pick up in person at the farm in Elk Grove, CA.

Yes. Prefer to print your own? Many of our parts are available as STL files and include STEP files for maximum customizability.

All major credit and debit cards, Apple Pay and Google Pay through our secure checkout.